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Crisis Intervention Program (CIP)


Crisis Intervention Program (CIP)


Provides assistance to low-income households that are in a heating or cooling related emergency. Energy assistance is important to all that receive it, but more so if someone in your home is elderly, disabled or a young child under 6 years old. These persons are especially at risk for life threatening illness of death if their home is too cold in the winter or too hot in the summer. Benefits may vary based upon the amount needed to alleviate the crisis; however, the maximum allowed benefit cannot exceed $600 per tribal fiscal year (October – September). An eligible Household may receive assistance more than one time during the tribal fiscal year.

To receive Energy Assistance, an eligible Household;

  • Must have at least one American Indian household member 18 years of age or older

  • Must meet income criteria

  • Must provide all documentation needed to complete an Application

  • Must be experiencing a Crisis/Financial Hardship within the Household and have supporting documentation to show Crisis/Financial Hardship

Applications are taken at the following locations and times:

Robeson County

Department of Energy of the Lumbee Tribe of North Carolina

6984 NC Highway 711 West, Pembroke, NC


Monday thru Friday - 9am - 3 pm

Scotland County

Lumbee Heritage Elders Court

16220 Lumbee Heritage Lane Laurinburg, NC 


Tuesdays - 9am - 3pm

Cumberland County

Cape Fear Baptist Church

100 Indian Drive Fayetteville, NC 28312

(910) 323-5556
Wednesdays ~ 9am - 3pm

Hoke County
Hawkeye Sands Apartments
385 Red Springs Road, Red Springs, NC  28377

Thursdays ~ 9am - 3pm


Wilma Dial, Program Coordinator

Phone: 910.522.2207


Tiffany Oxendine, Intake Specialist

Phone: 910. 522.2182


Samantha Hunt, Intake Specialist

Phone: 910.522.2181


Tonya Mitchell, Intake Specialist

Phone: 910. 522.5181


*American Indian Households may apply at the Tribal Office or any Outreach Site regardless of your county of residence.For information regarding the outreach sites outside of the scheduled dates and times please contact the Lumbee Tribe of North Carolina Department of Energy at (910) 522-2206 or visit our office at 6984 NC Hwy 711 West, Pembroke, NC.

Bertha Hunt, Intake Specialist

Phone: 910.522.2191


Doris Britt, Intake Specialist 

Phone: 910.522.2193


Adriane Carter, Intake Specialist 

Phone: 910.668.6517


Barbara Lowery, Outreach Specialist 

Phone: 910.522.2206


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